Returns & Refunds

Return Policies
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

You may return it for free if the item arrived damaged or not as described in the product description and images.

If you choose to return for another reason the cost of return shipping is on the customer.

This is a link to your account to check orders and request returns or https://account.diycraftsproject.com

You can always contact us for any return questions at liam@diycraftsproject.com


Refunds For Returns
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. 

If approved, you’ll be automatically refunded on your original payment method.


Damaged Items
If your items arrive damaged, please take a photo of the damage within 3 days of delivery. 

Send it to Liam@diycraftsproject.com, and your full refund will be issued within 24 hours